Blade is an innovation and user-experience expert & Senior Lecturer at MIT on Design-Thinking and Innovation. Blade provides consulting service in Design-Thinking and helps top brands to innovate radically on their product and services, and teaches corporate teams how to create solutions that customers love. Customers include Bose, CPI International, Whirlpool, Lufthansa, The D.C. Department of Homeland Security and Emergency Management, and others.