Across many organizations, research and development departments lead the design and creation of new products and services, but in recent decades, a shift has emerged. Rapid innovations in communication, prototyping, and manufacturing technologies mean that in-house product development is no longer enough. To bring truly original goods to market, it’s essential to also search for, and leverage, designs developed by lead users—customers with unique product needs who are able to develop innovations of their own.
Developed by Professor Eric von Hippel of MIT Sloan School of Management, the Lead User Method (LUM) is a strategy for identifying lead users and adopting and capitalizing on their prototypes. A testament to its efficacy, empirical studies have shown that when organizations use the LUM, the products they produce tend to have greater market success than those developed through more traditional means. In fact, a number of leading global brands have employed lead user collaboration to great success, including 3M, Adidas, Lego, and Johnson & Johnson.
In this first open program on the LUM, led by Professor von Hippel and MIT Open’s Erdin Beshimov, you’ll acquire the knowledge you need to incorporate the method into your innovation strategy—and use powerful machine learning to identify user innovations at scale. You’ll explore core concepts through a series of dynamic lectures, group discussions, and hands-on activities, and emerge from the experience with a roadmap for keeping pace in the ever-evolving design and manufacturing sector.
Why should you invest in this course?
Learning the LUM can be transformative for your organization and career—and has the potential to deliver a substantial return on investment.
- Organizations: Intrapreneurs
In charge of your organization’s innovation strategy? Mastering the LUM will help you identify and develop groundbreaking products that have the capacity to maximize your enterprise’s profits and market share.
- Start-ups: Entrepreneurs
Working with lead users to bring their innovations to market is a powerful way to start or grow your business, enhance your market reputation, and gain an edge over leading companies in your industry.
- Subject matter experts: Engineers and product developers
The LUM will help you identify the latest market trends and unique consumer demands—information that you can leverage to enhance your product development strategy and create innovations that have the power to upend markets.
Certificate of Completion from MIT Professional Education
