This course is only open to alumni of the MIT Professional Education's Crisis Management & Business Resiliency course.

Jun 24 - 28, 2024
Registration Deadline
On Campus; Cambridge, MA
Course Length
5 days
Course Fee
4.1 CEUs

In this next-level follow-up to our Crisis Management & Business Resiliency Program, we deep dive into issues you and your industry peers chose. Topics are unique to each year’s course, as selected by previous attendees of the CM & BR Program. Participants will acquire knowledge and insights from leading industry topical experts as well as your course colleagues. We can also discuss your own pressing organizational, program, management and resiliency challenges privately or in class.

student project

Student Projects: Individual teams of students will select industry issues or specific problems/processes for study. These Projects require students to work together in small groups during the week and present their results to the Class at the end of the course. Following the Course, if interested, a Team’s Student Project can result in a published article and/or conference presentation.

Course Overview

This course is the next-level follow-on to the MIT Professional Education's Short Programs course Crisis Management & Business Resiliency. As in that course, faculty and invited industry experts will present select current topics and analyze recent case studies. 

Lead Instructor, Steve Goldma

However, this advanced program also provides a forum for attendees to discuss current and/or pressing industry issues as well as their own issues and concerns. The course provides much networking time with peers in an open and dynamic environment for them to be able to ask questions; exchange ideas, information, and processes; assemble best practices; explore alternatives; and provide solutions. Additionally, projects/industry issues will be assigned requiring students to work together in small groups during the week and present their results at the end of the course.

Certificate of Completion from MIT Professional Education

Advanced Business cert image
Learning Outcomes
  • Discussions of current and pressing industry issues with subject experts and peers
  • Opportunities to address attendees’ own issues and concerns
  • Case studies of recent events; lessons learned 
  • Gathering and exchange of innovative solutions, concepts, information, and best practices
  • Small working group interactions, research, learning, and dynamics
  • Networking with peers; attendees’ contact information
  • Dedicated time for professional and personal growth
  • After-class networking activities
  • MIT Professional Education Certificate of Completion

    Group Work

This course generally meets 8:00 AM - 5:30 PM EDT each day (see Course Schedule for full details).

Topics and speakers are determined each year by previous Crisis Management & Business Continuity program attendees.

Media Training

Student projects will be self-selected by groups of students to work on during the course; summary presentations/results will be made on the last day of the course. Students teams will self-assemble based upon interests, company/agency size, company/agency business (e.g., health care, banking, local government). Student project issues can include pandemic lessons learned; pandemic preparations for the next one; business impact analyses; notification systems; business continuity vs business resiliency; risk management; exercises; cyber security; cloud vendors; selling BC to your organization; individual organization experiences; analysis of a recent event – yours or someone else’s; or other topic as approved by Instructors.

The research and results of one or more of these projects can result in published articles in industry magazines and/or presentations at relevant conferences. This is the decision of the project team; Dr. Steve can facilitate the publishing/presentation process.

Who Should Attend

Who Should Attend


This course is open to alumni of the MIT Professional Education's Crisis Management & Business Continuity course.


*Note that the Professional Education alumni discount is not valid for this program because all registrants of this program are MIT Professional Education alumni and this has been factored into the Course fee.

Program Outline
Classroom Photo

Please Note:

  • Course days generally run from 8:00 AM to 5:30 PM EDT, with generous breaks, lunch breaks, and much networking time included.
  • Topics, speakers, and schedules are subject to change.
  • After-class networking activities to be determined.

DAY ONE – Monday, June 24

  • Welcome, Introductions, Course Information
    • Steve Goldman, Dick Larson, Sandra Galletti,  Suzanne Blake, MIT
  • ICS / CM / BR Organizations
    • Dr. Steve Goldman, MIT
  • Student Projects
    • Steve Goldman and Sandra Galletti, MIT

      - - - - Lunch - - - -

  • A Global View of Business Resiliency
    • Erika Andresen, EaaS Consulting
  • Open Discussion of Student Issues
    • Class
  • Work on Student Projects
    • Student Project Teams

DAY TWO – Tuesday, June 25

  • Deep Dive into BR Program Metrics, Benchmarks, and ISO-22301
    • Don Byrne, Metrix 411
  • Business Impact Analysis: Its Use and Abuse
    • Barney Pelant, Pelant Associates

      - - - - Lunch - - - -

  • Psychological First Aid for Victims and Responders
    • Dr. Sara Gilman, Coherence Associates
  • WTF  (Work The Field)
    • Margaret Millett, formerly UBER
  • Work on Student Projects
    • Student Project Teams

DAY THREE – Wednesday, June 26

  • Business Resilience and Artificial Intelligence: Advantages and Adversities
    • Donna Speckhard, Fannie Mae, and Vernon Williams Rational Risk
  • Ransomware Trends and Lessons Learned from 2023
    • Jason Buffington, Veeam Corp.

      - - - - Lunch - - - -

  • Executive Cyber Security Exercise
    • Mike Barcomb and Chris Wilkes, SANS Institute
  • Actual Crisis Responses: Good, Bad, Ugly
    • Steve Goldman, MIT
  • Work on Student Projects
    • Student Project Teams

DAY FOUR – Thursday, June 27

  • Building a Robust Third-Party Resilience Program
    • Dianne Stephens, Globe Life, and Ashleigh Allison, Noridian
  • Drills & Exercises – Best Practices
    • Steve Goldman and Sandra Galletti, MIT

      - - - - Lunch - - - -

  • Software Tools and Notification Systems
    • Ashley Goosman, Liberty Mutual, and Michelle Bridges, Cisco Systems
  • Connecting the Dots: Integrating Operational Resilience
    • Nate Bridges, VP, Head of Crisis Management, LPL Financial and Vu Cap, Sumitomo Mitsui Banking Corp.
  • Work on Student Projects
    • Student Project Teams

DAY FIVE – Friday, June 28

  • Presentation of Student Projects
    • Student Project Teams

      - - - - Lunch - - - -

  • Issues and Current Trends
    • Class
  • Course Review, Final Thoughts, Adjourn
    • Steve Goldman, Dick Larson, Sandra Galletti, MIT